Finances and Insurance

We believe that quality dental care should be available to all children. We also believe that finances should not be a barrier to your child receiving dental care. Your child's treatment plan will include a breakdown of all applicable fees and we will inform you of all costs before treatment is provided. Fees may be paid by cash, credit card or debit card.  We expect that fees will be paid, in full, at the time the services have been rendered.   

The College of Dental Surgeons of British Columbia establishes a fee guide for General Practitioners each year and our specialty fees are based on that foundation plus an additional amount to reflect our specialty training and focus. This reflects the years of additional education and training beyond that received by general dentists which Dr. Milnes has obtained in order to earn the certification "Certified Specialist In Pediatric Dentistry".

We understand that you hope to receive all of the dental insurance benefits to which you are entitled and we will do our best to help you to do so. We will accurately record information after each appointment and submit it to your carrier for reimbursement. The cheque will come directly to you since the fees will have been paid to us at the time of service. Should you like a duplicate of the claim form, we would be happy to provide it. Should your insurance carrier fail to reimburse you within 30 days of the date of service you should contact them directly.

Please note that we do NOT accept assignment of your insurance benefits to our office.  The Canadian Dental Association and the College of Dental Surgeons of British Columbia recommend that your insurance money is returned to you, not to the dentist. Your insurance money is your benefit; not ours.