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Because we are one of the very
few paediatric specialty practices within a very large radius, our
practice has always had a demand significantly higher than we could
meet. For this reason, we ask that each parent make appointments
carefully and honour those that are made. There are many other
people who would like to have their children cared for by Dr.
Milnes and we want to serve as many people as possible. When we
make an appointment, we consider it firm, not tentative; so we ask
the same of you in return. While we frequently call the day before
to remind each parent, it is not always possible so we ask that you
not rely on this reminder alone. Once an appointment is made,
please record it in a handy place and make provisions to arrive on
time so we can treat your child in the way we have planned. While
we understand the rare need to reschedule an appointment, we do ask
for two week days’ notice. Sadly, if appointments are regularly
cancelled or missed, we will make future times available to others.
While we regret this, it is necessary to ensure that those who want
our care will have access to it.
Since it is not possible to see all children after school or
on teacher professional development days, please do not hesitate to
plan appointments during school hours. Teachers are most
cooperative and understanding in this regard.
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