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Okanagan Dental Care For Kids - Dr. Alan Milnes
Okanagan Dental Care For Kids - Dr. Alan Milnes
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Why Does My Child Need
Another Examination?
Many parents have commented that they do not understand the need
for us to complete an examination when your office has already
provided this service. Some parents ask why your office can’t
simply forward the results of your examination so that we can
provide the necessary care. If it were that easy we know that you
would be able to treat the child in your office under local
anesthesia.
We like to advise parents that a referral to a pediatric dental
specialist is comparable to their family physician referring their
child to a medical specialist. For example, a Paediatrician, Ear,
Nose and Throat surgeon or Cardiologist would not provide surgery
or drug therapy to a child without first examining the child,
performing additional investigations or tests not available to you
or which you have been unable provide because a child is
uncooperative (a good example is taking intraoral radiographs),
making a diagnosis and discussing with the parent treatment options
available for managing the child’s condition and behaviour. This
process is essential to explore parental expectations and avoid
misunderstandings. |

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Examination One Day— Treatment the Very Next!
Some of your patients must travel long distances to our office. We
recognize this is an inconvenience. For these families we offer a
consultation appointment on one day and treatment on the following
day under sedation, if appropriate. For this service to operate
safely, it is important that you inform us of any and ALL medical
conditions and medications affecting the child. Children with
complex medical problems or emotional disorders or very young
children under the age of two years are not candidates for this
service. We have arranged special medical room rates at several
hotels in the immediate area of our office. Parents appreciate
knowing that their child’s safety and well being is always first
and foremost. We will never knowingly put any child in harm’s
way. |
Returning Your
Patients’ Care to You—When and How?
Children with extensive dental disease or uncooperative behaviour
or complex medical problems present many problems to a dental team.
For us, another issue is deciding when to transfer the care of your
patient back to your office? The answer depends on the child, his
condition, her family and you. We believe that every child deserves
a Dental Home. If a child remains uncooperative or often requires
care in hospital or under sedation, does it make sense to transfer
that child’s care back to you? Should more care be required in the
future for that child, another referral will be necessary with all
the associated delays.
Children who have had extensive
treatment but are other wise normal are “graduated” immediately and
returned to your care.
For those children where the answers are not clear, we would like
to work with you to determine where a child’s follow-up care can
best be provided. Our primary goal is to return children to your
care who are disease-free and happy to see the dentist so that the
need to refer this child again is eliminated! We will indicate in
our treatment report where we believe the child’s follow-up care
should provided. BUT, We would also like to hear from you!
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Why Are Some Referrals Returned To You?
You may have noticed some referrals you have sent to us being
returned to you. We attempt to contact every single patient you
refer to our office. There are some families who are very difficult
to reach or are not interested in what we have to offer them. We
attempt to contact families of the patients you have referred
twice.
If we are unsuccessful in making contact or booking an appointment
on the second call, we send the referral and any records back to
your office with a note explaining that we have been unable to book
an appointment.
Generally, this process occurs over a period of about 4-6 weeks.
Your support of each and every referral is important in helping us
to develop a successful relationship with your patients.
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Helpful
Resources for Your Practice
www.cdsbc.org
Standard for Minimal and Moderate Sedation Services in
Dentistry
www.aapd.org
American Academy of Pediatric Dentistry
Definitions, Oral Health Policies and Clinical Guidelines
www.kidsmiles.ca
BCDA website dedicated to the oral health of preschool
children |

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