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An
Introductory Message
Dentistry for Infants, Children and Teens. Welcome to
Our Office Website!
Dr. Alan R. Milnes is a certified specialist in Pediatric
Dentistry. Children of all ages are our specialty. Our office is
located in Orchard Plaza in Suite 101, 1890 Cooper Road, Kelowna,
British Columbia. Orchard Park Shopping Mall is directly
across Cooper Road from our building.
We strive to provide a receptive and sensitive environment in
which we can offer effective, predictable and successful treatment
for your child.
We believe that parents are important partners in helping us to
provide the best treatment for your children. We strongly encourage
you, the parent, to be involved at all stages of your child’s
dental treatment.
We invite you to ask questions. The more you know, the better
able you will be to decide which treatment is best for you
child.
Our office is dedicated to improving and maintaining the oral
health of infants, children and adolescents, including those with
special needs.
My staff and I can provide both primary and comprehensive
preventive and therapeutic oral health care for infants and
children through adolescence. We have advanced education, training
and skills to also provide these services to children with special
health care or emotional needs.
Preparing your child for their first visit
Before you arrive:
Be as natural and relaxed as possible when telling your child about
the dental appointment. Let the child know that he/ she will meet
some new people who want to help him/her to stay healthy. Focus on
the positive. Mention that this office is for children only. Try
not to use phrases such as “It’s not going to hurt or “He’s not
going to give you a needle”. Try to avoid words such as “pain”,
“hurt”, “needle”, “pull”. We are careful to use words and phrases
which are not as negative. Denying that these things won't happen,
especially for children who have had previous dental experience,
usually increases anxiety and fear. If you are unsure how to answer
your child’s questions tell him/her that you don’t know. Instead
tell you child that they should ask these questions when you arrive
in the office. If your child has a favorite toy or book, bring it
along. A full stomach increases the possibility of discomfort and
nausea, especially if your child is anxious. Please keep eating to
a minimum just before the appointment.
After your arrival:
Please don’t be upset if your child cries. Especially for
younger children, this is a normal response to the unknown,
something new or different. When you enter the examination or
treatment area, it may take a few minutes for an anxious child to
settle. We anticipate how a child will respond to new situations.
Our experience and education have prepared us to do this well.
Please be prepared to let us talk to your child while you observe
quietly. Too many people talking at the same time and saying
different things will only confuse the child and increase anxiety.
We are committed to ensuring that you are well informed before we
do anything.
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